If the issue still persists, please have the system information file, crash reports, application and system logs sent to technical support for further investigation. *Do not modify any other registry key or folder since this can lead to malfunctioning of other applications.*ġ3. (run registry editor from Start > Run > type "regedit" (without quotes) and select OK. Clean up registry by deleting registry key folders HKEY_CURRENT_USER > Software > Dassault Systemes > DraftSight Navigate to the following Dassault Systemes folder under:Ĩ. Delete the DraftSight folder in each location.Ħ. Navigate to the following DraftSight folders under:Ĭ:\Users\AppData\Roaming\DraftSightĬ:\ProgramData\Dassault Systemes\DraftSightĥ. Turn off all Antivirus, Adware and Spyware applications.Ĥ. Login as administrator (Not as a user having administrative privileges!)Ģ. If the above measures did not resolve the issue, perform a clean uninstallation and reinstallation of the DraftSight Software.ġ. If the issue is not reproducible, the graphics card can be eliminated as a cause of the issue.įrequent crashing may be a problem with the installation. Run through the prompts to update your driver. If the issue is reproducible, update the graphics driver by repeating steps 1-3.Once all results are found, re-enable the display adapter by repeating steps 1-3, and select Enable.Open the Device Manager by going to the Start menu and typing "Device Manager" into the Search programs and files box.If all system requirements are met, perform a graphics test, by disabling the display adapter. The system requirements for DraftSight can be found from the Systems Requirement Link on the following website. We have a lot of old drawings in acad that the customer just reorders something they got back in the 90s, and updating the title block in those ACAD dwgs in Draftsight is guaranteed to crash spectacularly. Make sure all system requirements are met for DraftSight. This document is only to be distributed and used by Hawk Ridge Systems customers. If a user experiences DraftSight crashing, there are a few troubleshooting steps that need to be taken, before the crash reports can be sent to Dassault Systemes. This guide is written for troubleshooting DraftSight crashing issues. Troubleshooting DraftSight Crashing Issues
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